Does AscendEX Futures store assets in a hot wallet?
Yes. A portion of assets on deposit are maintained in a hot wallet in order to satisfy timely withdrawal requests on behalf of users during daily withdrawal period.
Does AscendEX Futures store assets in a cold wallet?
Yes. A large percentage of assets on deposit are maintained in access-controlled cold storage for the secure custody of customer’s digital assets.
Where are AscendEX Futures’ servers located?
AscendEX Futures’ primary production environment is hosted on Amazon Web Services (“AWS”).