What is a sub-account?
A sub-account is a lower-level account that’s placed under your existing account (also known as Parent Account). All sub-accounts created will be managed by its respective parent account.

How to create a sub-account?
*Please note: A sub-account can only be created and managed on AscendEX’s official website via a PC.
1. Log in to your AscendEX parent account. Click on the profile icon in the upper right corner of the Home page and click on [Sub-accounts].
(Please note, sub-accounts can only be created under the parent account with KYC level 2 verified and Google 2FA authenticated.)

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2. Click on [Create Sub-account] in [Sub-account] page.
Please note, each parent account may have up to 10 sub-accounts. If you need more than 10 sub-accounts, please initiate the request on this page (at the very bottom right) or send an email to support@ascendex.com.
3. Set a username and trading permission for your sub-account to be created. Click on “Confirm” to finish the sub-account creation.
(Please note, once you click “Confirm”, you will no longer be able to change the username of the sub-account.)

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4. You can check all sub-accounts created on the [Sub-account] page.

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How to manage your sub-accounts within a parent account?
1.Basic Operations
1. Bind an email/phone and enable Google 2FA authentication for a sub-account. After that, you can log in to the sub-account and receive notifications via the email/phone bound to the sub-account.

Please note:

  • Phone/Email bound to a parent account cannot be used for binding to sub-accounts and vice versa;
  • You can only log in to a sub-account or receive notifications via the phone/email bound to the parent account, if you don’t bind an email/phone to the sub-account. And in this scenario, the parent account mentioned above should have been verified by both binding an email/phone and enabling Google 2FA authentication.

2. You can complete the following operations for sub-accounts via their parent account.

  • Freeze Accounts – Use “Freeze Account” or “Unfreeze Account” features to discontinue or resume a sub-account; (Closing an existing sub-account is temporarily not supported on AscendEX.)
  • Password Modification – Modify the password for sub-accounts.
  • Create API’s – Apply for an API key for a sub-account.

2. Asset Management
1. 
Click on “Transfer” to manage all of your assets in parent accounts and all the sub-accounts.

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Please note,

  • Logging in to a sub-account with cash trading, margin trading, and futures trading enabled, you can only transfer those assets within the sub-accounts. Once you are logged into the parent account, you can transfer assets between the parent and sub-accounts or between two sub-accounts.
  • No fees will be charged for asset transfers to sub-account.

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2. Click “Asset” to view all the assets under parent account and all the sub-accounts (in BTC and USDT value).
3. Viewing Orders
Click on “Orders” to view your open orders, order history, and other execution data from your sub-accounts.

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4. Viewing History Data
Asset Transfer History
Click on “Transfer” to view asset transfer records in the “Transfer History” tab, including transfer time, tokens, account types, etc.

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5. Viewing Login History
You can view sub-account login details in the “Device Management” tab, including login time, IP address, and login country/region, etc.

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What the permissions and limitations do sub-account have?

  1. You can log in to a sub-account on PC/App via the email/phone/username bound to it.
  2. You can perform cash trading, margin trading, and futures trading on a sub-account if those trading permissions are enabled via the parent account.
  3. Deposits and withdrawals are not supported for sub-accounts.
  4. You can only transfer assets of a sub-account within the sub-account, not from sub-account to parent account or other sub-account which can only be operated from parent account level.
  5. An API key for a sub-account can only be created by the parent account but not by the sub-account.