In order to be eligible for exclusive benefits and higher withdrawal limits, please ensure your identity verification is complete. Here’s how to verify your account!

1.Visit ascendex.com and click on the [My Account] icon. Then click on [Account Verification].

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2.Click on [Verify Now] to begin the verification process. This will take you to your Personal Information page.

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3. Once you are on the Personal Information page, select your country/region, enter your first name and last name; select ID Type, enter your ID number, and click on [Next].

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4. Please make sure you have your ID ready and then click on [Start].

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5. Click on [Take Photo] to start the verification process. If you prefer to use your mobile device, click the second button to continue on the AscendEX mobile app.

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If you choose to finish your verification on a PC, click on [Take photo] and complete the following steps:

1. Take a photo of your ID and make sure it is centered within the frame. Then, click on [Start].

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2. If there is the popup reminder requesting access to your camera, please allow access.

 

3. Center the front of your ID within the frame and take a photo. Please make sure the image is clear and readable. Then click [Confirm].

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4. Center the back of your ID within the frame and take a photo. Please make sure the image is clear and readable. Then click [Confirm].

 

5. Click [Start] to begin the facial recognition process.

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6. Please make sure to center your face within the frame and follow the on-screen instructions to complete the facial recognition scan. Please wait while the system processes your facial recognition. Once it is completed, you will have a verified account.

 

If you prefer to finish your verification on app, click on [Prefer to use your mobile?] and take the following steps:

1. Send a link to your mobile by entering an email or scanning the QR code.

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2. Take photos of both sides of your ID and make sure the photos are clear and readable. Then, click on [Confirm]. If the photos are not clear, please click on [Retake].

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3. Click [Start] to begin the facial recognition process. Please make sure to center your face within the frame and follow the on-screen instructions to complete the facial recognition process.

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4. Please wait while the system processes your facial recognition. Once it is completed, you will have a verified account.