CENTRE D'AIDE
Dec. 11 Security Incident - Follow-Up Announcement
Publier à 2021-12-13
Dear Users,
Following the December 11 security breach, we want to reinforce our commitment to providing a secure and trusted environment for our users and resolving this situation quickly and efficiently.
This weekend, AscendEX identified a number of unauthorized transfers from one of our hot wallets. We immediately initiated our security protocols and have implemented a number of concrete actions to mitigate the impact to our community and resolve this in earnest. Following is an overview of the steps we are taking and an update of these efforts.
AscendEX will fully reimburse all affected customers. Unimpacted assets have been transferred to our cold wallet for security as we continue to investigate.
We are actively investigating the cause of the breach, working with law enforcement and collaborating with leading blockchain forensic firms to track the transferred assets.
We have confirmed movement of the funds across ERC-20, Polygon, BSC, and xDAI wallets. The blockchain addresses can be viewed in the below explorers:
- https://bscscan.com/address/0x2c6900b24221de2b4a45c8c89482fff96ffb7e55
- https://bscscan.com/address/0xdc1c37ba039f06e4ba721834b505911376329eba#tokentxns
- https://bscscan.com/address/0xdd90e5e87a2081dcf0391920868ebc2ffb81a1af#tokentxns
- https://bscscan.com/token/0x0e09fabb73bd3ade0a17ecc321fd13a19e81ce82?a=0x9eee6862b78fb6f9627d7d5a908d2114814fcecd
- https://etherscan.io/address/0x2C6900b24221dE2B4A45c8c89482fFF96FFB7E55
- https://etherscan.io/address/0x9eee6862b78fb6f9627d7d5a908d2114814fcecd#tokentxns
- https://polygonscan.com/address/0x2C6900b24221dE2B4A45c8c89482fFF96FFB7E55
- https://polygonscan.com/address/0x16ECCfDbb4eE1A85A33f3A9B21175Cd7Ae753dB4
- https://blockscout.com/xdai/mainnet/address/0x2C6900b24221dE2B4A45c8c89482fFF96FFB7E55
- https://etherscan.io/address/0x5629d0f06a984dab5f062aa8bb0eab75b94e7bf6
- https://etherscan.io/address/0x70dcf33ca09bd87bb2a301280331406ebd32c8a0
- https://polygonscan.com/address/0x70dcf33ca09bd87bb2a301280331406ebd32c8a0
For added security, we have temporarily suspended all deposits and withdrawals from the platform and are working diligently to restore this service gradually when it is completely safe to do so. Trading, staking, and yield farming services remain active and has not been halted. Following the security review, we will reopen the platform and allow all users to transfer assets.
AscendEX is working very closely with token projects and encouraging all heavily impacted projects to pursue token swaps to ensure network integrity and limit the impact to their community. Bemil Coin and Zignaly are two examples of heavily impacted projects that have exercised a token swap. AscendEX is supportive of this recourse as a way to protect the integrity of the projects’ networks. AscendEX will continue to support other projects pursuing token swaps.
We are grateful for your continued support. As the investigation continues, we will remain in regular communication with our users, projects, and other key members of the community to resolve this situation and ensure timely, equitable solutions for any impacted users.
Please follow Twitter and our Telegram channel for the latest updates:
Twitter: https://twitter.com/AscendEX_Global
Telegram Group: https://t.me/AscendEXEnglish
Thank you,
The AscendEX Team