Dear users,

Due to regional policy reasons, SMS verification codes may not be received. If you have encountered this issue and have tried switching networks and timeframes without success, we recommend temporarily unbinding your current phone number and switching to alternative security verification methods such as binding your email and enabling 2FA verification.

If you encounter other problems during unbinding or operation, please contact official customer service directly for assistance. We apologize for any inconvenience this may cause and appreciate your understanding.

We appreciate your continued support!

AscendEX Team

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