HELP CENTER
BitMax.io Explanation for Delay of QCX Listing
Publish on 2019-01-30
Dear BitMax.io Users,
The listing of QCX was originally scheduled for January 28, 2019 at 21:00 Beijing time. However, 75 minutes before the opening, it was noted that the deposit level did not meet minimum requirement to open trading and hence failed to provide sufficient liquidity in support of the secondary market trading. Therefore, the decision was made to temporarily postpone the QCX listing till further notice.
During the thorough analysis of QCX user deposits, Risk Management function of BitMax.io identified that 11 out of 18 users with QCX deposit completed the registration only one hour before the scheduled listing time with nearly identical email addresses and from the same IP address. As a result, it was necessary to conduct further investigation for the protection of user communities.
To maintain full transparency, the investigation details are shared with you as follows:
1. Explanation from the QCX Project team as to why all 11 registered users were from same IP address:
As project listing is very important for Indian users, QCX Project team invited some of their investors to join them in the office and those investors completed their new user registration from QCX office, hence they had the same IP address. Upon inquiry, the QCX Project sent over the office photo as proof.
As of 00:00 Beijing time on January 30, there have been more than several hundred registered users with deposit. The deposit from those 11 users is less than 10% of total QCX deposit. Sample check of all the users indicated that most of them are real users. For those 11 users, the platform has temporarily disabled their trading function till they complete level three KYC.
2. Clarification on QCX project fundraising
QCX project fundraising did not use single wallet address but many wallet addresses with more than 10,000 ETH from the private sale, which can be verified. QCX Project team noted that they also raised 2.2 million in US Dollar as part of fundraising. However, there are no means for BitMax.io to verify that.
3. Latest on QCX deposit level
As of 00:00 Beijing time on January 30, there have been the deposit of 6 million QCX on BitMax.io. This would meet the minimum requirement to open trading.
Based off comprehensive analysis of the in-depth investigation, it is decided that BitMax.io will open trading of QCX/USDT and QCX/BTC on February 1, 12:00pm Beijing time.
Thanks for your continued support!
Regards,
BitMax.io Team