The following are the FAQs related to AscendEX’s Convert for your reference.
1. What is Convert?
AscendEX’s Convert is a token exchange service facilitating conversion between different digital assets.
2. How to convert?
Users can log into AscendEX’s official website for Trade – Convert or log into AscendEX’s App to access the homepage – Instant Conversion to utilize the convert function. Select the target tokens, enter an amount for conversion and then confirm the conversion price to finish the conversion.
Please see the step-by-step guide below for your reference:
3. Are there any account requirements for using Convert?
No. All AscendEX accounts with sufficient balance will be available for the conversion function with no further requirements.
4. What tokens are supported for Convert?
Currently, AscendEX supports 47 tokens for conversion and will add more soon.
The following are supported tokens: FET, DASH, ONG, EOS, SUSHI, CRO, 1INCH, VET, CRV, BTC, ZIL, ETC, ADA, XTZ, XRP, LINK, ZRX, BCH, USDT, XEM, TRX, BNB, NEO, ZEC, DOT, ATOM, SHIB, ALGO, USDT, BAT, ETH, XLM, RVN, DOGE, CKB, ONT, IOST, QTUM, HT, BSV, XEC, SOL, USDC, ELF, FIL, UNI, and LTC.
Users can choose their target tokens for conversion from the token list on the Convert page. Tokens not supported cannot be found in the list.
5. Are there any amount limits on a single Conversion order?
Yes. There are upper and lower amount limits for a single conversion order which vary for different tokens. Please pay attention to the specific amount limit notice when placing a conversion order.
6. Can I set the conversion price when converting tokens?
No. The conversion price will be calculated automatically by AscendEX’s conversion system based on the tokens’ current market price, which leaves no opportunity for users to set it by themselves. When placing a conversion order, users can enter an amount of either token for conversion and the amount of the remaining token will be calculated by the system then displayed. Users can finish the conversion if they accept the conversion price.
7. How is the token price for conversion calculated?
The conversion price will be calculated automatically by AscendEX’s conversion system based on the tokens’ current market price.
8. Are there any fees charged for a Conversion order?
No. Zero fees will be charged in the conversion.
9. How is a conversion order settled?
A conversion order will be settled automatically upon creation after confirmation of the conversion price by users.
10. Where will converted tokens be stored?
The converted tokens will be stored in users’ cash accounts where all the conversion transactions are settled.
11. How can I check the conversion history?
Users can check their conversion history by navigating to Convert on AscendEX’s official website using their PCs or by clicking “Instant Conversion” on the App.
Please use the step-by-step guides below for your reference:
How to Check Conversion History [PC]
How to Check Conversion History [APP]
12. How to deposit and withdraw converted tokens?
All conversion transactions will be settled in users’ cash accounts where users can deposit and withdraw their converted tokens.
13. Will the converted transactions be calculated in the trading volume of my account?
No. The conversion transactions will not be calculated in the following including but not limited to the trading volume of users’ accounts, VIP fee level, qualification for AscendEX’s auctions, regular trading events and more.
